Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Chof mobile application (“Chof” or the “App”) and related services (together, the “Service”).

Provider (Service operator): Felipe van Beetz (Chof Cacao — eenmanszaak)
Address: Spaklerweg 12C, Amsterdam, The Netherlands
KvK: 92163874
VAT (BTW): NL004941362B84
Contact: support@chof.nl

By creating an account, downloading, accessing, or using the Service, you agree to these Terms and our Privacy Policy (https://chof.nl/privacy). If you do not agree, do not use the Service.

1) Eligibility

The Service is intended only for users 18 years or older. By using the Service, you confirm you are at least 18.

2) App license (Apple App Store)

If you download the App from Apple’s App Store, the App software is licensed to you under Apple’s Standard EULA unless we provide a custom EULA in App Store Connect.

These Terms govern the Service (backend, scanning, identification, accounts, and content rules).

3) The Service

Chof is a chocolate bar scanning and cataloging service, including:

• scanning chocolate bars using your device camera,
• AI-assisted identification of chocolate products,
• saving scan results to your account,
• ratings/reviews/notes and lists/interactions,
• displaying aggregated and community content (such as average ratings).

The Service may change over time (features may be added, modified, or removed).

3.1 Chof Premium

Chof Premium is an optional paid upgrade. You buy it in the App through the Apple App Store or Google Play, and the store takes the payment, so its terms of sale apply as well as these Terms. Payment is charged to your Apple ID or Google account when you confirm the purchase.

• Monthly and yearly plans are subscriptions. They renew automatically at the end of each period, at the price shown in the store, unless you cancel at least 24 hours before the period ends.
• You can cancel at any time in your subscription settings: on iPhone, Settings, then your name, then Subscriptions; on Android, the Play Store app, then your profile picture, then Payments and subscriptions, then Subscriptions. Cancelling stops the next renewal, and Premium stays on until the end of the period you have paid for.
• Deleting the App or your Chof account does not cancel a subscription. Cancel it in the store as well.
• Lifetime is a one-off purchase. It does not renew, and there is nothing to cancel.
• Refunds are handled by Apple or Google under their own refund policies, because they took the payment. Ask Apple at reportaproblem.apple.com, or Google through Google Play.
• On a new phone or after reinstalling, tap Restore purchases in the App’s Settings to bring Premium back, using the same Apple ID or Google account.
• If you live in the EU or the UK, you may have a legal right to withdraw from the purchase within 14 days. Apple or Google took the payment, so ask them, in the same way as for a refund; their terms say when the right applies. When you buy, you ask for Premium to start straight away.

4) Guests, accounts and security

You can use the Service without an account, as a guest. A guest’s scans, ratings and lists can only be reached from the phone that made them: if you delete the App or lose the phone, you lose them.

An account (email and password, Sign in with Apple, or Sign in with Google) keeps them when you change phones, and lets you use them on more than one device.

Chof Premium belongs to the Apple ID or Google account that bought it, not to a Chof account, and you can buy it as a guest. When you then create an account or sign in, the App moves Premium to that account. If it does not, or on another phone, tap Restore purchases in Settings with the same Apple ID or Google account. Restoring moves Premium to the Chof account you are using, away from any other Chof account it was on.

If you have an account, you are responsible for:

• maintaining the confidentiality of your credentials,
• all activity under your account,
• keeping your account information accurate.

5) User content and visibility

5.1 Your content

You may submit content such as scan images, ratings, reviews, notes, and other inputs (“User Content”).

You represent and warrant that:

• you have the rights to submit your User Content, and
• your User Content does not infringe any third-party rights or violate any law.

5.2 Public / shareable content (important)

Ratings and reviews are public/shareable to other authenticated users, and may be used to display aggregate ratings (for example, averages).

Notes: A field named private_notes may exist in the Service. Under the current Service configuration, content saved in that field may also be visible to other authenticated users. Treat anything you write in the Service as potentially visible to others unless explicitly labeled private in the UI.

Do not include sensitive personal data in ratings, reviews, or notes.

5.3 License you grant to operate the Service

You keep ownership of your User Content. You grant the Provider a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, adapt, and display your User Content:

• as necessary to provide and operate the Service (including scanning workflows and AI identification),
• to display your public/shareable ratings/reviews to other users and to compute and show aggregated ratings.

When you delete your account, this license ends for content that is not required to continue operating the Service, except as described below for shared, de-identified derivatives.

5.4 Shared, de-identified “cutouts”

The Service may generate de-identified product cutouts (background removed; intended to exclude personal context) from scan images and store them in a shared repository (for example, a shared cutouts/ folder). These cutouts may be used as product reference images and may be shown to all users as part of the global product catalog.

By using the Service, you agree that:

• creation and sharing of these de-identified cutouts happens automatically when relevant (for example, when a new product is created/enriched),
• shared cutouts may be retained and used to operate and improve the Service even if you delete your account.

6) Acceptable use

You agree not to:

• use the Service for unlawful purposes,
• upload content that is illegal, infringing, misleading, abusive, harassing, or obscene,
• attempt to interfere with or disrupt the Service (including bypassing rate limits or security),
• reverse engineer, decompile, or attempt to derive source code from the App or Service except where prohibited by law,
• use automated systems to access the Service in a way that unreasonably burdens it (scraping, bots, bulk access),
• attempt to access another user’s account or data without authorization.

7) AI features and accuracy

Chof uses AI for identification and extraction. You understand and agree that:

• AI output may be inaccurate, incomplete, or outdated,
• you are responsible for how you use the output,
• the Provider does not guarantee identification accuracy.

8) Third-party services

The Service uses third-party providers (for example, hosting, authentication, AI, and monitoring). These providers may change over time. The Provider is not responsible for third-party services outside the Provider’s control.

9) Moderation and enforcement

We may (but are not required to) remove or restrict User Content, and suspend or terminate accounts that violate these Terms or harm the Service, other users, or third parties.

10) Account deletion and termination

10.1 Account deletion by you

You can delete your account in the App’s settings. Account deletion deletes your account data as described in the Privacy Policy.

10.2 Termination by us

We may suspend or terminate your access if you materially violate these Terms, abuse the Service, or if required by law. Where reasonable, we may provide notice and an opportunity to resolve the issue.

11) Intellectual property

The App and Service (including software, design, and original content) are owned by the Provider or licensors and are protected by applicable intellectual property laws.

Third-party brand names, logos, and product information belong to their respective owners. Chof is an independent service and is not affiliated with chocolate manufacturers.

12) Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We do not warrant that:

• the Service will be uninterrupted or error-free,
• defects will be corrected immediately,
• AI identification will be accurate,
• the Service will meet your requirements.

Nothing in these Terms limits statutory rights that cannot be excluded under applicable law.

13) Limitation of liability

To the maximum extent permitted by law, the Provider is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenues, data, or goodwill arising from your use of the Service.

Where liability cannot be excluded, it is limited to the minimum extent permitted by law.

14) Indemnity

You agree to indemnify and hold harmless the Provider from claims, damages, losses, and expenses (including reasonable legal fees) arising out of:

• your User Content,
• your misuse of the Service, or
• your violation of these Terms or applicable law.

15) Changes to these Terms

We may update these Terms from time to time. If changes are material, we will provide notice (for example, in-app). Continued use after the effective date means you accept the updated Terms.

16) Governing law and disputes

These Terms are governed by the laws of the Netherlands. If you are a consumer residing outside the Netherlands, mandatory consumer protection laws in your country may also apply.

Disputes will be submitted to the competent court in the Netherlands, unless mandatory law requires otherwise.

17) Contact

Questions about these Terms: support@chof.nl